Spam Quarantine Report

If you receive an email from SitesNow with a Quarantine Report, it means that our Email Security system has quarantined an email that was sent to you. The system may do this because of certain key words in the subject or body of the mail, if it is from an outside source, or for a variety of other reasons. The report is designed to inform you of this action so you can then decide what actions to take.

The Release icon will automatically release the selected piece of mail in the quarantine to your Inbox. However, this will only affect the specific mail indicated in the quarantine report. Future mail from the user or with the same subject may get caught in the Quarantine.

From the bottom of the email, a set of links allow you to remove all messages from your quarantine report and to select how often you'd like to receive the report.

Remember that a false positive with our system is highly unlikely. You should only release a message if you are 100% certain it is from a source you trust.